Contact
Who you are buying from, and every way to reach us.
Last updated
How to reach us
A person answers, and questions about a payment are treated as urgent.
We answer email every working day, and within one working day at the latest.
Company details
The registered details of the merchant you are contracting with.
Bank and payment details
Card payments for this service are accepted and settled through the account below.
Card payments are processed by Raiffeisen BANK dd Bosna i Hercegovina.
Complaints and refunds
Write to the address above with your account email and, if it concerns a payment, the date and amount. We answer every complaint within 5 working days.
The full refund policy is set out under Refunds and cancellation.